ARMY One Source is Now Military OneSource

Real help.  Anytime.  Anywhere.

Submitted by COL Maryann Steinmetz, COL, AN
HQDA, OTSG (DASG-HS-CN)

Military OneSource - a Soldier and Family resource program to help make your life run a little smoother. Formerly Army One Source (AOS).

In recognition of the sacrifices each Soldier and Family is making as part of the Global War on Terrorism, the Army has implemented a new program of services and counseling support called Military OneSource - a pre-paid Soldier (Reserve, Army Guard and Active Duty) and Family resource program to help ease some of life's stresses. Military OneSource is fast, private and easy to use, and there is no cost to you. And best of all, it's there for you any time of the day or night, wherever you are.

The program offers private counseling support for all Soldiers and Family members. Services include individual, marital, and Family counseling. Counseling occurs off post, after hours, through a civilian provider in your community. Records remain private and the chain of command is not notified unless there are issues of abuse or danger to self or others. All Army Guard, Reserve, and Active Soldiers and Family members are eligible regardless of duty status. Counseling may be directly accessed through the Military OneSource number, 1-800-464-8107.

Reconnecting with Family

When a Soldier returns from deployment, the initial excitement may give way to some difficulties in reconnecting with Family members who remained behind. A call to Military OneSource can arrange a referral to a private counselor in the community. All Army Guard, Army Reserve and Active Duty Soldiers and Family members residing in CONUS are eligible.

Other Services

Military OneSource will also provide information, advice and support on a wide range of everyday issues including:

Parenting and child care Education Aging Family members Midlife and retirement Relocation Financial and Legal Issues Deployment and Return

International environments Work Managing people Emotional well-being Grief and loss Addiction and recovery Handling emotions

Keep reading to see how Military OneSource has made a difference in the lives of some Soldiers and their Families who have used its service.

Choosing a Summer Camp

"I didn't really know where to start," the single father said when he called Military OneSource. "I have custody of my two children this summer. I've been browsing through Military OneSource Online and I read the articles on planning summer activities. I even found some specific camps that sound interesting in your Camp Locator, but I have questions and I'd like to know more about activities in my area."

To help him get the answers he needed, an Military OneSource consultant asked about the children's ages, their interests and personalities, the Family's budget and other relatives who lived nearby. A few days later, the consultant mailed information about local day camp programs, along with tips on what to look for when choosing an overnight camp or a day program.

Plugging a Leaky Roof

"My neighbor has been watching my house while I'm away. He just called to say there is water running down my walls after the recent storm and the roof's leaking!" a Soldier exclaimed when she called Military OneSource. "What can I do? I have a meeting tomorrow and can't just cancel and come home."

The Military OneSource consultant got right to work, and quickly identified several licensed, reputable roofers and contractors not far from the Soldier's home - some with after-hour emergency numbers. He even located an insured, bonded individual who could stay at her house while estimates and repairs were made.

Get in touch with Military OneSource today. From the U.S.:   (800) 342-9647 International:   Click here to find the correct phone number. Hearing-impaired   (800) 346-9188 Spanish speakers:   (877) 888-0727   Or: www.militaryonesource.com